- Can I change my order after it's placed?
We understand that mistakes happen. While we can't guarantee changes to orders once placed, please contact us immediately at contact@DeftNow.com if you need to modify your billing or shipping address. We'll do our best to accommodate your request if the order hasn't been shipped yet.
Payments
- What payment methods do you accept?
We offer a variety of secure payment options for your convenience, including:
- VISA
- Mastercard
- American Express
- Discover Card
- PayPal
- Apple Pay
- Diners Club
Order Confirmation and Tracking
- How will I know my order is confirmed?
Once your payment is processed, you'll receive a confirmation email with your order details.
- How can I track my order?
You can track your order's progress using the tracking number provided in your confirmation email. Allow 1-3 business days for the tracking information to update in the carrier's system.
- What if I need to return or exchange an item?
Please refer to our Returns and Exchanges Policy for complete details on eligibility, procedures, and timelines.
- Can I ship to a different address?
Yes, you can specify a different shipping address during checkout for gift purchases or other needs.
- Where can I find more information about shipping costs?
Please visit our Shipping Policy page for details on shipping zones, rates, and estimated delivery times.
- How can I contact customer support?
Our friendly customer service team is happy to assist you. Reach out via email at contact@DeftNow.com or by phone at +44 7418 621812.